Esmaeili, Ahmad, Reza A. Kahnali, Reza Rostamzadeh, Edmundas K. Zavadskas, and Babak Ghoddami. “An Application of Fuzzy Logic to Assess Service Quality Attributes in Logistics Industry”. Transport 30, no. 2 (June 30, 2015): 172–181. Accessed January 2, 2025. https://transport.vgtu.lt/index.php/Transport/article/view/1773.