Ekinci, Yeliz, Nimet Uray, Füsun Ülengin, and Cem Duran. “A Segmentation Based Analysis for Measuring Customer Satisfaction in Maritime Transportation”. Transport 33, no. 1 (January 26, 2018): 104-118. Accessed December 22, 2024. https://transport.vgtu.lt/index.php/Transport/article/view/139.