Makhamreh HZ, Alsakarneh A, Eneizan B, Ngah AH. Employee motivation, job satisfaction, customer satisfaction, and firm performance: the moderating role of employee empowerment. BTP [Internet]. 2022Sep.29 [cited 2024Sep.20];23(2):357–364. Available from: https://transport.vgtu.lt/index.php/BTP/article/view/15316