Makhamreh, Hebah Zaki, Asaad Alsakarneh, Bilal Eneizan, and Abdul Hafaz Ngah. “Employee Motivation, Job Satisfaction, Customer Satisfaction, and Firm Performance: The Moderating Role of Employee Empowerment”. Business: Theory and Practice 23, no. 2 (September 29, 2022): 357–364. Accessed November 30, 2024. https://transport.vgtu.lt/index.php/BTP/article/view/15316.